EQuiP 2020

Call me a doctor!

  • Early bird rate available until March 1, 2020
  • About GP Urgent Care in Europe through a quality and safety lens
  • For general practitioners, GP-trainees, researchers, teachers, trainers and policy makers
EQuiP 2020
About EQuiP 2020
Keynotes
Programme
Call for abstracts
General Information
About EQuiP 2020

Quality & Safety of urgent primary care in europe

The conference aims to inspire general practitioners, GP-trainees, teachers, trainers and policy makers who are interested in discussing and exchanging ideas on for instance telephone triage, diagnostic and e-health innovations, training of (young) professionals, challenges and best practices of urgent care organisations, current standards of urgent care interventions etc.

EQuiP, the European Association for Quality and Patient Safety in General Practice/Family Medicine yearly organizes an international conference in one of the participating countries.
May 8 & 9, 2020, the EQuiP conference will take place in the Netherlands, at Schola Medica in the city of Utrecht. In this conference EQuiP will highlight urgent primary care in Europe through a quality and safety lens.

Watch our video

This year the conference will be organized by Schola Medica, The Dutch College of GPs (NHG) and the Dutch organization for GP Specialty Training (Huisartsopleiding Nederland).

EQuiP 2020:
Organisation, Education and Innovation within GP Urgent Care

Foto Dorien Zwart vierkant

 

Dorien Zwart: 'In urgent care, the quality of care is under greater pressure by definition'

The title of EQuiP 2020 is 'Call me a doctor!' The conference focuses on urgent care. Dorien Zwart, president of the scientific committee of EQuiP 2020, explains why and what visitors can expect.

Read more

Dorien Zwart had little trouble coming up with a theme for EQuiP 2020: GP Urgent Care in Europe through a quality and safety lens. 'In the Netherlands, but also in the rest of Europe, this is the subject of much debate. What role can and should the general practitioner play in urgent care?'
Dr Zwart is president of the scientific committee of EQuiP 2020, associate professor at the department of General Practice in the Julius Center for Health Sciences and Primary Care at University Medical Center Utrecht and also works as a general practitioner herself.

six quality dimensions

She conducts research into the quality of care based on six dimensions: effective, efficient, timely, patient-centred, safe and equitable. 'I use these dimensions in both my research and my own practice. They are interconnected vessels that are sometimes at odds with each other. If you are very busy, timeliness is a problem and you sometimes make choices that can affect safety, for example.'
Urgent care usually means time is of the essence. 'Speed can be required because of the nature of the complaint, because people are anxious or because there is a shortage of professionals,' says Dr Zwart. 'This puts more pressure on the health care system and therefore on the quality of care. This is the challenge we face in providing good urgent care.'

Smarter organisation, better training

The conference examines urgent care from three perspectives: organisation, training and innovation. How can we improve the organisation of urgent care and collaborate with the other health care lines in smarter ways? How can we train people properly, and which skills do young doctors need to master in order to feel adequately equipped to provide urgent care? And which innovations exist in the areas of decision support and e-health? Which new knowledge has been gained with regard to triage?
In the keynotes, workshops and skills training sessions, the conference participants will receive answers to these questions. 'The common thread is how we can safeguard and improve the quality of urgent care in Europe. We will discuss the latest scientific research and also let patients talk about their experiences of urgent care. We will show examples of advanced skills training from the participating countries. As a GP, for example, you can also practise with a simulation of a patient who suddenly becomes unstable. Moreover, we will organise site visits to out-of-hours surgeries and GP practices to show how we deliver urgent care here in the Netherlands.'

Science and practice

EurOOHnet, the European research network for out-of-hours primary health care, is organising its annual meeting in Utrecht on 7 May 2020, one day before Equip. Dr Zwart is very happy about that. 'This will allow many scientists from this network to attend our own conference as well, combining science and practice even more effectively.'
'I hope that GPs will go home inspired with concrete ideas about how to tackle urgent care in their own practice in the future,' concludes Dr Zwart. 'And also that they will use their new insights to continue the discussion on safeguarding and, where necessary, improving the quality of urgent care in their own region.'

EQuiP: Increasing brainpower, disseminating knowledge

Foto Zalinka Klemenc

An interview with president Zalika Klemenc-Ketiš

EQuiP is a WONCA Europe network promoting quality and safety in family medicine with a focus on education and research on quality and safety in general practices. President Zalika Klemenc-Ketiš reflects on the evolution of the organization and looks ahead to next year’s EQuiP conference. ‘It’s a great opportunity to get new ideas for EQuiP itself.’

Read more

For a year now, Zalika Klemenc-Ketiš has been president of EQuiP, which she says is a great responsibility and opportunity. But it is a demanding one: Dr Klemenc is also an associated professor at the Faculty of Medicine University of Maribor as well as a family doctor and researcher in the Community Health Centre Ljubljana in the Slovenian capital.  

"I wanted to become president because there’s still much work to be done on the topic of quality and safety, especially regarding research and education," she says. "As president, I have the chance to put my ideas into action. For example, we recently managed to finish the agenda for teaching quality and safety, working closely with Euract, another WONCA network. I’m quite proud of this important document because we didn’t have anything like it before." 

Three EQuiP phases

EQuiP wants to improve the quality and safety of patient care in general practices throughout Europe. It was founded in 1991, and Klemenc says it has gone through several phases. In its first years, EQuiP focused on research and developing instruments for measuring quality and safety, including Europep, the questionnaire for measuring patient satisfaction. That’s just one of EQuiP’s brainchildren, as is the Maturity Matrix, a matrix for assessing one’s practice. 

The second phase was the reflection phase. "Then we established working groups on different topics and the EQuiP Summer School," Klemenc explains. "And now we are in the third phase, the networking phase. We used to be a closed group, but now any individual or organization can become an EQuiP member. We also try to cooperate with other organizations. We hope to increase the brainpower of our organization and disseminate more knowledge on safety and quality in general practices." 

Klemenc also wants to re-establish research as an EQuiP focal point. "Research has always been part of our mission, but in the past few years, it received a little less attention. With EGPRN, another WONCA organization, we have now established a research working group on person-centred care." 

Urgent care

Klemenc is looking forward to the EQuiP 2020 conference. "It’s again a great opportunity to meet new people who are active in the same field. And I always like to see great examples of quality and safety and bring back new knowledge to Slovenia. Furthermore, in my role as president, the conference is a great opportunity to get new ideas for EQuiP, for topics that we can make a priority or for statements and opinions we should carry out." 

What does she think about the conference’s theme, urgent care? "Up until now, EQuiP mainly focused on regular working practice. There’s a lack of knowledge and data on urgent care, so I’m thrilled the organizers chose this topic."

Equip 150x75   SM 150x75   NHG 150x75   HN 150x75

  • Early bird rate available until March 1, 2020
  • About GP Urgent Care in Europe through a quality and safety lens
  • For general practitioners, GP-trainees, researchers, teachers, trainers and policy makers

Questions?
+ 31 30 227 30 00

Keynotes

Urgent primary care in Europe: Take a look abroad
Martijn Rutten, MD, PhD, General Practitioner with a special interest in urgent care, The Netherlands

1 Martijn Rutten


The organization of urgent primary care differs widely between European countries, leading to discrepancies between the quality and safety of care. In many European nations, both primary and urgent care are under increasing pressure. In this keynote presentation, Martijn Rutten outlines various organizational models in Europe, emphasising those that can serve as positive examples for the future. The organization and latest developments of urgent primary care the Netherlands will also be highlighted. This keynote presentation sets the start of the ongoing discussion throughout the congress: “What is required for optimal urgent primary care in Europe?"

Patient perspective within urgent healthcare: Help, where is the doctor?
Linda Huibers, senior researcher at the Research Unit for General Practice in Aarhus, Denmark

2 Huibers

In many European countries, urgent healthcare services face high demands. Insight into the patient perspective on the pathway into that care can provide knowledge and inspiration for future adjustments in the organisation of urgent healthcare, helping to manage those high demands. In this lecture, several topics will address the patient perspective, including the use of urgent healthcare services and differences between countries. We’ll focus on after-hours healthcare, the relevance of contacts and patients’ help-seeking behaviour and decision-making processes.

Good quality care asks for excellent professionals
Drs Rachel Braunstahl-Reijnhart, General Practitioner, The Netherlands

3 Braunstahl

Uniformity in emergency care throughout the entire chain -including primary care- is crucial. The ABCDE systematic approach, employed throughout the emergency chain, is used to immediately assess and treat critically ill or injured patients. In the Netherlands, scenario training has proven a popular, effective and fun way to train GP-residents in the ABCDE method.

Providing equitable care for vulnerable groups: How to apply state of the art research to urgent primary care situations
Prof Dr Stéphanie De Maesschalck, general practitioner in "De Piramide", an interdisciplinary healthcare centre in Menen, Flanders; visiting professor Diversity in Healthcare, Department of Public Health and Primary Healthcare, Ghent University, Belgium; teacher Diversity in Healthcare and Communication in Healthcare, Skillslab, Faculty of Medicine, Ghent University, Belgium

4 De Maesschalck

Globalisation has led to an increased superdiversity in daily practice. Providing equitable care to vulnerable patients is challenging in everyday consultations, but even more so in urgent situations. This keynote will present an overview of theoretical concepts applicable to quality and safety in caring for a diverse patient population. International examples of good practices as well as an update of recent research on the topic will also be provided.

Patients’ perspectives on quality of urgent care
Zlata Ožvačić Adžić, MD, PhD, Associate Professor, Department of Family Medicine, "Andrija Stampar" School of Public Health, School of Medicine, Croatia

5 Ozvacic Adzic

Dr Eva Arvidsson, MD, PhD, Specialist in Family Medicine, Research leader, R&D unit, Futurum, Jönköping, Sweden

5 Arvidsson

What really matters in urgent care? What do patients find important when it comes to urgent care? Is it different from what we expect? In this session we will listen to the experiences and thoughts of patients and maybe learn something new!

  • Early bird rate available until March 1, 2020
  • About GP Urgent Care in Europe through a quality and safety lens
  • For general practitioners, GP-trainees, researchers, teachers, trainers and policy makers

Questions?
+ 31 30 227 30 00

Programme

plaatje download programmeplaatje download overview workshops

 

Parallel sessions Friday morning - May 8, 2020

 

High-quality urgent care in Europe: What can GPs contribute?
For all participants

In preparation of this conference, we conducted research on vision, current and desired tasks of European GPs in urgent care. What are our dreams and what is needed to make these dreams come true? 

In this interactive workshop we present the results and compare your vision with your European colleagues! In the EU there are many different organizational models for out-of-hours urgent primary care, although the tendency is towards large-scale primary care organizations. This is due to an increasing workload, the low commitment of GPs and  minimal financing and personnel to support them. We ask: “What can GPs add to optimal urgent primary care in Europe?" You are cordially invited to contribute to this discussion by sharing your opinion on how to design the GP's future role in urgent care. We aim to deliver a working document at the end of this EQuiP conference summarizing our findings. This workshop will be available  in each parallel session.

By Paul Giesen, Piet vd Bussche (EQuiP) and Elise Veeneman.

Could your emergency kit be a recipe for disaster?
Specially for Primary care team in general practice: GPs, nurses, medical students

Are you truly prepared to handle an emergency in your medical practice, both during the day and after hours? What medications should you have available? Do you feel competent using your kit during a stressful emergency situation?
Maybe you've had previous difficult experiences with medical emergencies, equipment or medication? Perhaps you have a positive experience to share? We'll explore all that and more during this workshop, where we'll listen and learn together.

By EQuiP WG Patient safety: Isabelle Dupie, GP (France), Andrée Rochfort, GP (Ireland) and Jesse van Burg, GP (The Netherlands).

Together Each Achieves More! How to team up for efficient urgent primary care
Specially for GPs, nurses, medical students, patients, local policymakers, primary care sector, hospital sector, mental health sector, palliative sector

The local organizational level is necessary to guarantee  the quality of care. It determines the health care professional's decision-making and actions in an urgent care situation. Starting with a clinical case on urgent care, we will discuss our local organizational experiences in small groups. Then we'll hear a short presentation with inspiring examples from seven European countries of local organizational support-the result of a qualitative study conducted with general practitioners. What do you need to organize care better?

By EQuiP: Lea Pellerin, GP (France), Hector Falcoff, GP (France), Adrian Rohrbasser, GP (Switzerland) and Lucas Fraza, GP (The Netherlands).

When the hospital is far and heaven even further…
Specially for young practitioners, nurses, experienced GPs, health settings managers

Just as it is sometimes difficult to define rural health care, it is also tricky to strictly distinguish between primary care, urgent and emergency care care. In this workshop, we will explore:

  • The boundaries of urgent and primary care
  • Obstacles in providing high-quality and safe urgent care in primary care settings
  • Who else should step in when the hospital is far and heaven even further? Do we need urgent and family medicine?
  • The “messiah complex”
  • Cases of good practice and simulations of possible future challenges

By Erika Zelko, GP, assist. prof. at Medical Faculty (Slovenia) and Jan Kovar, GP, EMS doctor.

Working on a constructive patient safety culture in urgent care

Specially for GPs, GP trainees, teachers, policymakers, GP researchers

How could you influence the culture of your urgent care organisation to achieve a patient safe environment. What are known causes and risks for errors and complaints? What could you do to prevent them? Are there differences in safety cultures in urgent care between European countries?

Participants explore the features of an adequate patient safety culture at the levels of the professional as an individual, the cooperation in and between groups, and the structure and culture of the organisation. What could one do to prevent stress, errors, complaints and dysfunctioning, and which conditions are needed on the organisational level?

By Liesbeth van der Jagt, NHG (The Netherlands).

QI indicators in urgent primary care
Specially for GPs, trainees, students, other health care staff, managers

After a short introduction on Quality Indicators and quality improvement, results from a survey on indicators for urgent primary care from different European countries will be revealed. The indicators  will be discussed, scrutinized and maybe even improved during this workshop. The purpose is to find indicators that are useful for measuring urgent primary care that we can all use for quality improvement at the practice level.

By Eva Arvidsson, Gunnar Frode Olsen, Antonija Polas-Susic, Jan van Lieshout, Elle-Mall Keevallik, Stijn van den Broek and Zalika Klemenc Ketiš from EQuiP working group QI group.

Awake: Using augmented reality in simulations of vitally endangered patients
Specially for GPs, students, GPs trainees, teachers

Simulations in healthcare are an excellent way for healthcare teams to train in a safe environment. With this method, participants can gain experience in managing vitally endangered patients. Unfortunately, learning via simulations is not available to all healthcare professionals due to a lack of knowledge and equipment, the high cost of education and a lack of time in healthcare teams. To combat this, we've developed an augmented reality simulator called Awake. Awake creates a superb and cost-effective educational environment to deal with all  situations of vitally endangered patients.

By Davorin Marković, SIM centre instructor and Uroš Zafošnik, head of SIM centre, Community Health Centre Ljubljana, (Slovenia).

Party drugs: What to do when fun becomes a problem
Specially for GPs, urgent care workers. Anyone with teenage kids.

The Netherlands plays a leading role in the electronic dance music industry. But it also leads in the production and use of synthetic drugs, such as MDMA. Drug use is widespread in the club and party scene. Knowledge about these popular drugs and their side effects is crucial to providing sufficient care to patients.

By Wanja Flantua, GP, teacher AMC (The Netherlands)

Pearls and pitfalls of point-of-care testing in acute primary care
Specially for GPs, GPs trainees, teachers, students

Point-of-care testing (POCT) refers to rapid sample testing by professionals nearby the patient. POCT supports clinical decision-making during or very close to the time of consultation, reducing the need for patient follow-up. The need for better, instant management decisions in acute primary care, exciting technological POCT innovations, and growing evidence of the added value for patients make POCT an important topic for daily general practice in the coming years. This also implies that focus is needed on training, proper use, quality-assurance and patient safety.
In this interactive workshop we will (1) discuss the evidence-base of POCT solutions for acute disease management, (2) showcase best practices of POCT networks in primary care settings, and (3) present the key principles for establishing and maintaining a POCT service.
As a promising example, we will pay special attention to the early recognition of sepsis in general practice. We are currently studying an unique population of (suspected) sepsis patients, recruited during GP visits in out-of-hours care. This prospective study will shine light on the possible, added value of blood tests at the point of care. Some early findings will be shared.

By Rogier Hopstaken, GP, specialist point-of-care testing, researcher (The Netherlands) and Feike Loots, PhD student family medicine & physician assistant emergency.

 

Parallel sessions Friday afternoon - May 8, 2020

 

Primary emergency care: How to make it yours
Specially for GPs, trainees, teachers

Join this deep dive into educational design, development and supervision in urgent primary care. How can we train GP residents successfully in emergency care? You'll learn more about how residents are equipped for the job as GP and how they can keep up their skills. For a decade we've been using scenario training in small groups to train residents nationally in emergency care. And since 2016, there has been post-academic education for GPs in the Netherlands. These expert emergency GPs take responsibility for setting policy around primary emergency care.

By Marrit Smit, Femke Hohmann and Maike Ouwerkerk, Schola Medica (The Netherlands)

When less is more in urgent care
Specially for GPs, trainees, doctors working in emergency departments

How can we reduce over-intervention in urgent care? Stay cool in challenging situations with patients? Can we improve our confidence in communication and identify red flags for over-intervention in urgent care?

By Andree Rochfort (Ireland) et al of EquiP working group ‘Over-intervention’.

After hours: Teaching your GPs the most challenging jobs out of the office
Specially for GPs who want to improve their skills in supervising and authorizing telephone triage done by the triage assistant. GPs who train GPs in those skills. Directors/managers who are interested in organising a similar training for their GPs.

How can we train GPs successfully in supervising and authorizing telephone triage? In this hands-on training, you'll hone your skills in supervising and authorizing telephone triage and learn to give feedback to trained doctors.  You'll receive background information on the skills needed to help the triage assistant and learn more about a training method for GPs that teaches these crucial tasks.

By Boukje van Dijk, GP, Els Thijssen and Tanja Overdijk, Triage experts: triage assistants, RadboudUMC. specialized in Emergency Care for GP’s (The Netherlands).

European Teaching Agenda: Teaching quality patient care and safety
Specially for trainees, GPs, teachers

EQuiP, together with EURACT, developed an educational agenda for quality and safety in general practice/family medicine based on the Competency Framework for Quality Improvement in Family Medicine. This is an educational framework for teaching the core competencies of quality and safety at the speciality training level. It is designed to serve as a basis for curriculum developers at the speciality training level to set and assess learning aims and methods. One of its chapters focuses on Patient Care and Safety. This workshop will inform participants about the Teaching Quality Agenda and how it can be applied in their own countries.

By Zalika Klemenc Ketiš (Slovenia), Zlata Ožvačić (Croatia) of EQuiP working group Teaching Quality.

Unlocked: Peak inside the special emergency vehicle used in The Netherlands
Specially for GPs, students, trainees, teachers, researchers

Emergency GPs will demonstrate the  equipment used in the special emergency cars employed by Dutch GP out-of-hours care. This is your chance to explore the vehicle and try your hand at communication. If you love new gadgets, you won't want to miss these demonstrations!

By GPs with special expertise in emergency care (The Netherlands)

The ABCs for stabilizing patients
Specially for GPs, students, trainees, teachers

The ABCDE approach is a systematic approach to the immediate assessment and treatment of critically ill or injured patients. This approach is widely accepted among emergency workers worldwide. The idea is that you don't need a definitive diagnosis to initially treat the patient. The ABCDE assessment is repeated until the patient is stable or medical assistance arrives. This workshop consists of two parts: We'll start with an extensive introduction to the ABCDE approach and how to teach it. Then we'll move into a practical  part where we'll demonstrate the approach with a simulation patient.

By Frans Rutten and Antonia Viljac, teachers Schola Medica (The Netherlands)

Awake: Using augmented reality in simulations of vitally endangered patients
Specially for GPs, students, trainees, teachers

Simulations in healthcare are an excellent way for healthcare teams to train in a safe environment. With this method, participants can gain experience in managing vitally endangered patients. Unfortunately, learning via simulations is not available to all healthcare professionals due to a lack of knowledge and equipment, the high cost of education and a lack of time in healthcare teams. To combat this, we've developed an augmented reality simulator called Awake. Awake creates a superb and cost-effective educational environment to deal with all situations of vitally endangered patients.

By Davorin Marković, SIM centre instructor and Uroš Zafošnik, head of SIM centre, Community Health Centre Ljubljana, (Slovenia)

Moderated poster session
For all participants

A tour of our colleagues' greatest ideas! Engage in discussion and have one-on-one interactions with both fellow viewers and the presenter.

High-quality urgent care in Europe: What can GPs contribute?
For all participants 

In preparation of this conference, we conducted research on vision, current and desired tasks of European GPs in urgent care. What are our dreams and what is needed to make these dreams come true? In this interactive workshop we present the results and compare your vision with your European colleagues! In the EU there are many different organizational models for out-of-hours urgent primary care, although the  tendency is towards large-scale primary care organizations. This is due to an increasing workload, the low commitment of GPs and minimal financing and personnel to support them. We ask: “What can GPs add to optimal urgent primary care in Europe?"   You are cordially invited to contribute to this discussion by sharing your opinions on how to design the GP's future role in urgent care. We aim to deliver a working document at the end of this EQuiP conference summarizing our findings. This workshop will be available in each parallel session.

By Paul Giesen, Piet vd Bussche (EQuiP) and Elise Veeneman.

Big city problems! Health access and equity for vulnerable populations presenting in urgent primary care
Specially for GPs, Trainees, Students, other health care staff, managers

How to deal with vulnerable patients or low literacy patients or non-native speakers in urgent primary care and how to provide equitable care? In this practical workshop, we will apply theoretical concepts and new technologies to real life cases.

By Stéphanie De Maesschalck, Department of Public Health and Primary Care-Clinical Skills Training Centre, Ghent University (Belgium) and Hector Falcoff, Equity working group

Towards an evaluation pathway for decision-support systems innovating triage in acute primary care
Specially for participants with an interest in scientific evaluation or use of decision-support systems in acute primary care

In this workshop we will outline and discuss methodological challenges in the evaluation & implementation of decision-support systems aimed at streamlining triage in acute primary care. 

By Johannes B. Reitsma (The Netherlands).

 

Parallel sessions Saturday - May 9, 2020

 

The science behind triage and decision support in primary care
Specially for GPs/GP trainees and researchers who are interested in evidence based medicine, specifically in triage in urgent primary care. Directors/managers who are interested to learn more about the triage decision tools currently in use

This workshop starts with an overview of (un)published work on triage/decision support tools in urgent primary care, including  a Safety First study on performance of NTS and KERNset, the observation instrument for quality of triage. It will be followed by a group discussion on how to put the findings into daily practice. We'll conclude with a brainstorm on current gaps in science to exchange ideas for future research.

By Carmen Erkelens, UMC Utrecht and Marleen Smits -EurOOHNet (The Netherlands).

Moderated poster session
All participants

A tour of our colleagues' greatest ideas! Engage in discussion and have one-on-one interactions with both fellow viewers and the presenter.

High-quality urgent care in Europe: What can GPs contribute?
All participants

In preparation of this conference, we conducted research on vision, current and desired tasks of European GPs in urgent care. What are our dreams and what is needed to make these dreams come true? In the EU there are many different organizational models for out-of-hours urgent primary care, although the tendency is towards large-scale primary care organizations. This is due to an increasing workload, the low commitment of GPs and minimal financing and personnel to support them. We ask: “What can GPs add to optimal urgent primary care in Europe?" You are cordially invited to contribute to this discussion by sharing your opinions on how to design the GP's future role in urgent care. We aim to deliver a working document at the end of this EQuiP conference summarizing our findings. This workshop will be available in each parallel session.

By Paul Giesen, Piet vd Bussche (EQuiP) and Elise Veeneman.

Party drugs: What to do when fun becomes a problem
Specially for GPs, urgent care workers. Anyone with teenage kids.

The Netherlands plays a leading role in the electronic dance music industry. But it also leads in the production and use of synthetic drugs, such as MDMA. Drug use is widespread in the club and party scene. Knowledge about these popular drugs and their side effects is crucial to providing sufficient care to patients.

By Wanja Flantua, GP, teacher AMC (The Netherlands)

The ABCs for stabilizing patients
Specially for GPs, trainees, students, teachers

The ABCDE approach is a systematic approach to the immediate assessment and treatment of critically ill or injured patients. This approach is widely accepted among emergency workers worldwide. The idea is that you don't need a definitive diagnosis to initially treat the patient. The ABCDE assessment is repeated until the patient is stable or medical assistance arrives. This workshop consists of two parts: We'll start with an extensive introduction to the ABCDE approach and how to teach it. Then we'll move into a practical session where we'll demonstrate the approach with a simulation patient.

By Frans Rutten and Antonia Viljac, teachers Schola Medica (The Netherlands).

Awake: Using augmented reality in simulations of vitally endangered patients
Specially for GPs, trainees, students, teachers

Simulations in healthcare are an excellent way for healthcare teams to train in a safe environment. With this method, participants can gain experience in managing vitally endangered patients. Unfortunately, learning via simulations is not available to all healthcare professionals due to a lack of knowledge and equipment, the high cost of education and a lack of time in healthcare teams. To combat this, we've developed an augmented reality simulator called Awake. Awake creates a superb and cost-effective educational environment to deal with all  situations of vitally endangered patients.

By Davorin Marković, SIM centre instructor and Uroš Zafošnik, head of SIM centre, Community Health Centre Ljubljana (Slovenia).

Urgent care at the borders of Europe
Specially for GPs, trainees, students, teachers.  Any participant interested in global health, politics, working for NGOs and those who want to know how to provide quality care in difficult circumstances for marginalized populations

Various NGOs providing primary care for refugees and migrants at the borders of the European Union will discuss how they do their jobs. What are the first steps in emergency primary care? How are they organised? And how do they sustain quality in difficult circumstances? The workshop will include an open discussion among participants and NGOs on how to improve care for these marginalized populations.
Stichting Bootvluchteling’ is a dutch NGO working in the refugee camps  in Greece. Volunteer doctors in this organisation are many times primary care physicians. The structure and organisation of care will be explained and evaluated.
Doctors without borders (MSF) has longtime experience with provision of medical care in conflict areas. Quality of care has always been a main principle within this organisation. How do they sustain quality in difficult circumstances?

By NGOs: 'Stichting Bootvluchteling’ and Doctors without borders (MSF)  (The Netherlands).

The intersection between life and death: How to deal with urgency in palliative care
Specially for GPs, GP trainees, nurses, health settings managers, triage nurses, call centre workers

The Committee of Ministers to the European member states on the organization of palliative care has mandated that: “Specialized palliative care should be available for all patients when they need it, at any time and in any situation.” But in reality, very often only minimal financing exists for out-of-hospital care, meaning pre-hospital emergency physicians, paramedics and in-hospital emergency physicians will likely be confronted with patients in a palliative care situation who need medical care. In this workshop, we will discuss how different countries deal with this problem. We will also address:

  • What resources, tools and equipment are needed for dealing with urgent situations in palliative care?
  • How to share information and improve communication between health care providers, relatives, informal caregivers and patients
  • Ethical dilemmas
  • Patient written consent regarding the last will and end of life care

By Erika Zelko, GP, assist. prof. at Medical Faculty (Slovenia) and Toosje Valkenburg, GP and hospice doctor at healthcare center de Bilt and academic hospice Demeter (the Netherlands)

Digital triage: the future arrived, but THINC first
Specially for GPs, nurses, health scientists, researchers and others related to general practices

What happens when you combine an understaffed out-of-hours primary care center (huisartsenposten) with patients that request care 24/7? It is daily routine in the Netherlands, where out-of-hours primary care is overpopulated with patients, of which many have non-urgent complaints. Multiple (European) companies are introducing a solution: digital triage systems for patients with low complexity complaints accessible 24/7. Some of these systems are more promising than others. How do these systems work? What do they have in common? What are their benefits and pitfalls? What does implementing digital triage in your clinic require: caution or courage?

By Hans Reitsma and.Miriam van der Meulen, UMC Utrecht - Julius Centre, (The Netherlands).

 

  • Early bird rate available until March 1, 2020
  • About GP Urgent Care in Europe through a quality and safety lens
  • For general practitioners, GP-trainees, researchers, teachers, trainers and policy makers

Questions?
+ 31 30 227 30 00

Call for abstracts

Call for abstracts!

Our call for abstracts is now open, until February 5th, 2020 March 9th, 2020.

If you have research on, or promising practice innovations aligning with our conference theme, we would welcome your contribution to our dialogue. Please, follow the link and submit your abstract today!

Abstract Delivery Notification
Authors will immediately be notified by e-mail about the delivery of their abstract. If you have not received confirmation within 24 hours, please check your spam folder. In case of no confirmation e-mail, please contact:

Abstract Acceptance Notification
Authors will be notified about the acceptance or rejection of their abstract by e-mail at the end of March, 2020. Presenting authors must pay the registration fee by April 1, 2020.

Presentation Categories

  1. Oral: ‘One Slide-7 minutes’ presentation: 5 min. presentation, 2 min discussion
    The PowerPoint slide for the ‘One slide-7-minute’ presentation must be sent before the Conference to . It is not possible to upload the slide for this presentation during the conference!
  2. Poster on paper (& ePoster): Posters can be presented on paper at the Conference venue. All posters will be presented on a special Conference website after the conference. Send your poster to .
  • Early bird rate available until March 1, 2020
  • About GP Urgent Care in Europe through a quality and safety lens
  • For general practitioners, GP-trainees, researchers, teachers, trainers and policy makers

Questions?
+ 31 30 227 30 00

General Information

Extra conference events
Social events
Registration fees
Conference venue
Parking
Accomodations

 

Extra conference events

EQuiP assembly
The assembly is only for EQuiP members. Information about the assembly will follow later via the EQuiP organisation.

EurOOHnet-only day
The ‘EurOOHnet-only day’ is only for EurOOHnet-members. Information about the assembly will follow later via the EurOOHnet organisation. The price includes lunch, site visit and diner.

EQuiP IQ preconference - How is the quality system and patient safety organized in the Netherlands?
During the first EQuiP preconference the focus is on doctors who would like to learn more about quality improvement, looking at the Dutch situation. How could they improve the quality system and patient safety in their own practice.

Post Conference site visit
Site visit to an out-of-hours primary health care clinic, emergency department and General practice.

Social events

DeFabrique

 

Social evening in DeFabrique
EQuiP 2020 invites you to a casual evening of conversation and networking on Friday May 8, 2020. Sign up now, so you don’t miss out! Two reasons to attend this social evening:

  • It’s a great opportunity to meet and speak with like-minded people and to connect and socialise.
  • The venue is truly unique: DeFabrique - a historical building in a former mixed-feed factory.

Price for this event is € 100. This includes unlimited food and drinks and transportation to and from the event location. Sign up here and save your spot today!

Partner programme – Utrecht city walk
Join us on Friday May 8, 2020 and explore the beautiful city of Utrecht on foot! Walking around the city centre is by far the best way to discover all the sights and secret spots. The tour is led by an experienced guide, who will show you the city’s hotspots and tell you all about the rich history of Utrecht. Some of the tour’s highlights are the Dom Tower, the Oudegracht canal and its quays, beautiful churches and quaint lanes that may otherwise have passed you by.
The city walk will only take place when there are enough registrations, so sign up now!
The walk starts at 10.30 hour (2-hour walk). Price is € 25.

Cycling before or after conference?
Would you like to do some cycling? Tulip Cycling offers cycling tours, specially made for participants of the conference:

  • One-day trip on May 10: this tour will introduce you to all the beauty that Utrecht and its surroundings have to offer. Cycle along the ‘Oude Gracht’ to the beautiful river ‘Vecht’ with its lovely villages and country houses. The route continues through the typical Dutch polder landscape to the picturesque castle ‘de Haar’ and ends back in Utrecht.
  • Two-day trip on May 5 & 6: during this bicycle tour, enjoy the area just north of Utrecht on the first day with the beautiful river ‘Vecht’, its lovely villages and country houses. Hotel ‘Hart van Weesp’ in the beautiful old town of Weesp is a pleasant retreat for the night prior to the 2nd day of cycling along lake IJsselmeer and through heathland and forest areas. The medieval castle ‘Muiderslot’ and the fortified city of Naarden are the highlights of this day.

For more information: Tulip Cycling 

 

Registration fees

  Early bird rate*  Regular rate 
EQuiP/EUrOOHnet members € 200 € 300
Non EQuiP-members € 300 € 400
General practitioners in training/
residents/physician's assistants     
€  99  € 199
Students €  79 € 150 
 *The early bird rate ends March 1, 2020    

Costs Extra conference events 

  Cost
EQuiP assembly
May 7, afternoon
No extra cost.
Only for EQuiP members
EurOOHnet-only day
May 7, expected start 9.00h
€ 120
EQuiP IQ preconference
May 7, 9.00-17.00h
€  50 for GP's in training/residents/physician's assistant
€  75 for others
Social evening participant
May 8, 19.00-22.30h
€ 100
Social evening partner
May 8, 19.00-22.30h
€ 100
Partner programme: Utrecht city walk
May 8, 10.30-12.30h
€  25
Post conference site visit
May 9, 14.30-17.00h
€  25
   

pdfDownload our terms and conditions

 

 

Conference venue

Pand EQuiP

Schola Medica
Orteliuslaan 750
3528 BB  Utrecht
The Netherlands

+31 30 227 30 00 

Parking

  • P+R Papendorp
    Mercatorlaan, 3538 BL  Utrecht
  • De Utrechtse Bazaar
    Taatsendijk 6, 3528 BH  Utrecht

Accomodations
Utrecht Convention Bureau is the official housing agent for this conference. Via Utrecht Convention Bureau you can book a hotel room at different hotels in Utrecht. As May 2020 is a very busy period with many tourists visiting the Netherlands, we strongly advise you to book your hotel as soon as possible.

 

 

  • Early bird rate available until March 1, 2020
  • About GP Urgent Care in Europe through a quality and safety lens
  • For general practitioners, GP-trainees, researchers, teachers, trainers and policy makers

Questions?
+ 31 30 227 30 00

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